In today’s fast-paced and tech-enabled world, having the ability to communicate and collaborate quickly can also give you a competitive edge. At the workplace, communication is the key to better output. In an earlier time, email was the go-to medium for communication at the workplace. Now, emails are no longer a medium of communication. Not even for work communication. Because emails require a lengthy reply along with a title.
Chat apps are being developed for seamless communication among team members because every time it is not always possible to be around. A chat app is a platform where information can be sought, ideas can be exchanged, and the project activities can be supervised. Various chatbot application development companies are in the market and helping businesses to grow at full pace. There are many apps similar to Whatsapp are creating a buzz in the market.
According to a survey, 43% of respondents said they used these tools at work. Not surprisingly, instant messaging is widely popular in the tech industry, where 71% of employees rely on the app. In international companies, it’s used by 62% of the workforce. Although employees use instant messaging apps 28% of the time, only 8% of respondents say it’s their first choice to communicate with colleagues. Those who favour email are more likely to also use instant messaging (30%) or their phone (80%) at work. (source)
Benefits of Team Chat Apps
Before using any technology one must be aware of the advantages of the technology. Here are some benefits of chatbot development services. Take a glance at them.
- Enhanced communication.
- Saves time
- Better employee engagement
- Stay organized
- Streamlined workflow
- Increased accountability
- Improved project management
- Strengthen team relationships
>>>Related Blog: How ChatBot Can Benefit Businesses ?
Top Chat Apps To Use In The Office
To establish a connection between teams, a chat app is very important in an office. Here we will discuss some top-rated chatbot development platforms that can be used in the offices. Have a look at them.
- Slack
Slack is the most widely used chat app for team communication. Slack is available for Android, iOS, MAC, Windows, Linux, OS X also for web platforms. Slack provides facilities to its users like drag and drops files from desktop, iCloud and Dropbox. It keeps all chats secure whether it is public, private or in-person (one to one conversations). It supports multiple team chats, audio and video call conferencing. Thousands of teams across the world are even using it, even the team behind the Mars Curiosity Rover project. To get the best experience use slack clone while developing a chat app.
Features of Slack
- Flexible and granular notification settings
- Strong integration with an immense number of tools
- Slackbot extensible chat robot
- Native apps for Android, iOS, Linux, OS X, Windows Phone, and Windows
- Troop Messenger
One unusual feature of Troop Messenger is an activity monitor. This feature tracks all the contributions of every team member in a project. Troop Messenger has a fully searchable memory of 1 TB and provides secure sign-in with the help of fingerprint and PIN method. Troop Messenger provides you with an unlimited storage facility with a limitless message and multimedia sharing feature. For its mobile app Troop, Messenger has a push notification option, and for its web app, desktop notification is available. In Troop Messenger, the chat status can be seen in the form of ticks.
Features of Troop Messenger
- Audio/video calling
- Screen sharing
- Real-time Analytics
- Broadcasting
- App Store integration
- Sheen up the utility value of the team collaboration app
- Chanty
Chanty is an AI-based team chat app that is easy-to-use. It allows the team to collaborate and communicate more efficiently and quickly. Chanty supports all types of communication on a single platform such as chat, audio and video calls and screen sharing. Apart from communication, it allows team members to do some light project management and turn messages into tasks. It supports platforms such as Android, iOS, Windows, macOS, and Web. There are useful integrations with Dropbox, Google Drive, Github, and Trello. The best feature of chanty is the Team book – it allows you to see all of your contacts, messages, and tasks at a single place.
Features of Chanty
- Threaded messaging
- Unlimited message history in the free plan
- Easy to use the search option
- Free and paid plan
- Skype for Business
Skype for Business is the most popular collaboration and communication app in the corporate world. It is the one complete solution for businesses. Skype is one of the pioneers of audio and video conferencing. Earlier, Skype was known as Microsoft Lync. Being a product of Microsoft, skype provides Excel, PowerPoint, OneNote, and Word. Other features of Skype include high-quality video calling, 1 TB file storage, Meeting invitation, on-demand customer support, secure encryption, and many more.
Features of Skype for Business
- Screen sharing
- Secure Encryption
- URL invites for a meeting
- PowerPoint upload
- Built-in IM while in meeting
- Committed up time up to 99.9%
- Facebook Workplace
Facebook Workplace is designed for intra-corporate connectivity. The Facebook workplace is not the same Facebook that everyone uses in their daily life. It is a totally different version of Facebook designed for corporate use. It can be used in businesses of all sizes and nature. Big companies, like the Royal Bank of Scotland, are using facebook workplace. The facilities it offers are video calls, voice calls, text messages and you can access company-wide updates posted by the CEO and other higher authorities.
Features of Facebook Workplace
- Administrative controls
- Bot APIs
- Better conversations and knowledge sharing
- Organisation charts
- Monitoring tools
- APIs for custom integration and bots
- Active Directory (G Suite and Azure) integrations.
- Effective employee engagement and cultural change
- Microsoft Teams
Microsoft Teams was designed for meetings and documents for enterprises. It is part of the office 365 package. Microsoft Teams makes a new chat room for a meeting whenever you have a meeting. You can share your screen with your teammates, switch on a video call, and record every chat in long-form messages. Microsoft teams are pretty much email reinvented. A free, standalone version of Microsoft Teams is available, but the paid version includes more storage and other integrations like Sharepoint, OneDrive, Yammer and Planner.
Features of Microsoft Teams
- Full integration across Office 365 apps
- 1TB cloud storage per user
- Get other Microsoft Office tools in the package
- Unlimited Messages
- A max of 300 users
- 10GB shared and 2GB per user storage space
- Integration with over 140 apps and services
Know About: Build A Chatbot that Makes Your Business Successful
- Voxer
Voxer is another great team communication platform. Voxer allows users to send voice messages like Whatsapp. It is compatible with almost all the devices and available on all app stores. Voxer is a communication tool used in high-performance industries like logistics, hospitality etc. It is for those industries in which employees do not have time to text so that they can send a recorded voice message on the go. But it does not mean that they can’t share other things like photo, video, location etc. Voxer also has Dropbox integration in it.
Features of Voxer
- Voice to Text transcription
- Multimedia sharing
- Audio call recording
- End-to-end encryption
- Message Recall
- Can share photos, videos, and location
Conclusion
All these apps, as mentioned earlier, are available for iOS, Android and PC, along with cross-platform compatibility. Every business has different requirements when it comes to features of the technology. Choosing the right tool like slack clone app for your company could ease your problems. Every team is unique hence the requirements are also individual. Team chat software is designed to enable seamless communication between team members.
Always ensure the need and integration of features in the app before choosing a chat app for your business. These WhatsApp Clone apps can also help you manage inbox size by cutting it down. And keeps all team chats in one place which results in improved productivity and better communication. Try one of the above chatbot development services and allow your business to grow at fullest.